Contact & Support
Get Help
If you're experiencing an issue with Shotwell, have a feature request, or need help getting started, reach out and we'll get back to you as soon as possible.
Bug Reports
Found a bug? You can report it directly in the app from the About section. If you prefer email, reach out at support@shotwell.app. Please include your iPhone model, iOS version, and steps to reproduce the issue.
Privacy
Shotwell processes all images on-device. Your photos never leave your phone. We do not collect, store, or transmit any of your images or personal data.
If you subscribe to our newsletter, we collect the email address you provide, which is stored securely by our email provider (Loops). You can request deletion of your email at any time by contacting us.
Data Deletion
Shotwell does not require an account. All app data is stored locally on your device. To delete all Shotwell data, simply delete the app. To request deletion of your newsletter email, contact us at support@shotwell.app.
General Inquiries
For press, partnerships, or anything else: